Refund

Refund Policy

This Goserekcandle page explains returns, exchanges, and refunds in a store-specific format.

What Goserekcandle customers should know about support
For return or exchange assistance, contact Support@Goserekcandle.shop or 8088607171.

Details from Goserekcandle on eligibility
Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from Goserekcandle on order problems
When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Goserekcandle: exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Goserekcandle to starting a request
To start a return or exchange, contact us at Support@Goserekcandle.shop before sending the item. Once the request is approved, Goserekcandle will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from Goserekcandle on condition of returns
Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

How Goserekcandle handles refund timing
When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Merchant Information
Business name: Goserekcandle
Brand name: Goserekcandle
Email: Support@Goserekcandle.shop
Phone: 8088607171
Physical address: 1049 S I St, Tacoma, Washington, 98405, United States